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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎10-17-2012
My Device: 9780 bold
My Carrier: t mobile

MY BLACKBERRY HANGS EVERYDAY

EVERYDAY MY BLACKBERRY HANGS AND STOPS WORKING 3 OR 4 TIMES AND I HAVE TO DO A FULL REBOOT . EVERYTIME THE SAME MESSAGE

"UNCAUGHT EXCEPTION APPLICATION net_rim_bbm_mssaging_app(322) IS NOT RESPONDING PROCESS TERMINATED"

HOW CAN I GET RID OF THIS PROBLEM.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: MY BLACKBERRY HANGS EVERYDAY

Hello naveed20

 

Welcome to BlackBerry Support Community Forums

 

 

Uninstall BBM from your device then perform a battery pull restart.Again from your blackberry browser download it from here www.blackberry.com/bbm .See if problem resolves.

 

If error persist  then you had to reload your device software.

 

KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows

 

 

 

Prince

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