06-08-2013 10:09 AM
I need help. I found out that my curve 9370 is sharing the same email id with my bold 9780 thus not allowing me make use of the curve 9370 as a different device from the bold 9780.
When I try to set up the blackberry messenger on the curve it keeps displaying error report that the blackberry id is already associated with BBm on another device
Solved! Go to Solution.
06-08-2013 11:03 AM
Welcome to BlackBerry Support Forums
You have to perform a Security wipe on any one of your Device and use a complete new BlackBerry ID on that particular device . It will allow you to use those two device as different . So, first do a backup of your device in which you'll perform those step then follow this KB and use a new BlackBerryID :
KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone
I hope it will help.