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New Contributor
Posts: 7
Registered: ‎02-06-2013
My Device: blackberry,9300
My Carrier: vodacom

MY blackberry was hacked!!!

My blackberry was hacked,i havent used the phone since,i've been too scared,could someone please direct me so i can still use the phone but it does not get hacked again

Posts: 94,236
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: MY blackberry was hacked!!!

Hacked, how?

 

Please explain, in detail.

 

 

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New Contributor
Posts: 7
Registered: ‎02-06-2013
My Device: blackberry,9300
My Carrier: vodacom

Re: MY blackberry was hacked!!!

my calls were tracked,any sms'z i sent out were tracked and my bbm was hacked,the person could see exactly who i was callin and im not sure if they could listen in on the call,this person had all the messages i sent over bbm and the messages that were sent to me ,as soon as i made a call,this person would know

Posts: 94,236
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: MY blackberry was hacked!!!

Do you have a security password on this device?

 

The only way this person can do that is one of two methods...

  1. You gave them access to your BlackBerry at some point for 10 or so minutes in which time they installed software on your device to forward or copy all SMS messages, etc., to themselves...
  2. That person has your mobile provider account username and password and can login to your account.

 

Solution... wipe your device using the Options > Security > Security Wipe process and start fresh on the device.

 

We could look and see what applications you have installed as well if you'd like.

 

But in short, your BlackBerry has not been hacked... you just have let down your defenses.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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New Contributor
Posts: 7
Registered: ‎02-06-2013
My Device: blackberry,9300
My Carrier: vodacom

Re: MY blackberry was hacked!!!

No,i dont ,i had jus gotten the phone so i wasnt familiar with it and this happened so i stopped using,ok i will do that,yes can you please check the applications

Posts: 94,236
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: MY blackberry was hacked!!!

Look on the device at Options > Device > Application Management.

Type a list here of ALL the applications listed you see there.

  1.  
  2.  
  3.  
  4.  
  5.  
  6.  
  7.  
  8.  
  9.  
  10.  etc
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 7
Registered: ‎02-06-2013
My Device: blackberry,9300
My Carrier: vodacom

Re: MY blackberry was hacked!!!

there's so many but i did wipe my device,will this remove the software(if there was any) that linked my fone to give the person all the info it did?

Posts: 94,236
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: MY blackberry was hacked!!!

It should have.

 

But since you can't answer the question of what apps were on the device, I guess we'll never know!

 

Good luck.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 7
Registered: ‎02-06-2013
My Device: blackberry,9300
My Carrier: vodacom

Re: MY blackberry was hacked!!!

1.blackberry 6.0.0 systems software

2.blackberry app world

3.blackberry application centre 6.0.0

4blacbkerry identity,v 2.0.1.6

5.blackberry maps

6.blackberry messenger,v 6.2.0.44

7.blackberry podcasts,1.0.0.51

8.brickbreaker,6.0.0

9.browser, 6.0.0

10.calculator

11.calendar

12.clock

13.contacts

14.Documents to go

15.email setup

16.facebook

17.File explorer

18.help

19.home screen

20.klondike

21.media

22.memo pad

23.messages

24.options

25password keeper

26.password lock

27.setup

28.social feeds

29.sudoku

30.tasks

32.twitter

33.voice dialling

 

Posts: 94,236
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: MY blackberry was hacked!!!

Thanks. None of those are apps which would provided spy services to another person.

but I am suspecting this list was made post-wipe?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code