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BlackBerry® OS Smartphones

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New Contributor
Posts: 3
Registered: ‎11-06-2012
My Device: Torch 9800
My Carrier: Telstra (Digicel)

MY torch 9800 screen is blank but the phone is on

Hey everyone my 9800 torch screen is blank but my phone is on as the keypad lights up and when i tried the battery reset the red light flashes. My phone is out of the warraenty date. Is there anything i can do.

New Contributor
Posts: 3
Registered: ‎11-06-2012
My Device: Torch 9800
My Carrier: Telstra (Digicel)

Re: MY torch 9800 screen is blank but the phone is on

Can anyone please help me
New Contributor
Posts: 2
Registered: ‎02-07-2012
My Device: blackberry torch 9800
My Carrier: AT&T

Re: MY torch 9800 screen is blank but the phone is on

I'm having the same problem!!! I even updated the phone after I finally got the screen back on (many resets) Now its back to a blank screen. So annoying.

New Contributor
Posts: 3
Registered: ‎11-06-2012
My Device: Torch 9800
My Carrier: Telstra (Digicel)

Re: MY torch 9800 screen is blank but the phone is on

Have you had any luck with trying to fix the problem i can't fix it as its out of warrinty.

New Contributor
Posts: 4
Registered: ‎10-24-2012
My Device: Torch 9800
My Carrier: Rogers

Re: MY torch 9800 screen is blank but the phone is on

I have having the same problem and have tried restoring the phone to a previous point...reloading the OS software, restoring...battery pull.....nothing has worked so far. It does seem from posts as though it is a trend.....If anyone has had had a fix subsequent to these messages, I would love to know. Thanks and good luck