07-28-2013 07:02 AM
Hello Fellow Blackberry users,
My macbook pro wont recognise my blackberry as a usb device (or through bluetooth for that matter) and I can't sync my media from the mac to my phone! I have downloaded Blackberry Desktop Software, and it still doesn't work. Any advice on how to fix this? Thanks!
Additional Info: The Mac used to recognise it in the past, it just doesn't do it now (and hasn't done so for some time) Please help!
07-30-2013 09:25 PM
Hello alexo0bi and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're having difficulty connecting your device to your Mac.
What device model are you using (if a Curve, the model number) and the device software version?
What OSX is your Mac running?
When you connect your device to your Mac does the lightening bolt icon appear on the battery to indicate connection?