Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
03-19-2011 08:38 PM
Hi i have a curve 9300 with a hotmail account configured to recive mails but all my sms and mails appear together in both inbox (both sms and email).
I want to separate this but i cant find how.
03-20-2011 05:46 AM
See my reply in this thread
03-20-2011 06:06 AM
03-20-2011 06:21 AM
Ok go to your sms inbox > blackberry button > options > inbox settings > you can then see your emails and sms just untick your email to stop email coming to sms inbox
I might be wrong, but I think the complaint is that all messages are coming to the main message list folder and not that emails are ending up in the SMS folder.
All the boxes could be unticked and the icon hidden thus disabling the main or summary box.
03-20-2011 09:42 AM
The problem is that emails end up in sms inbox, and sms end up in email inbox, i know there is a message folder where i can see all kind of messages but the same happens in my sms and email inbox, its crazy!
03-20-2011 09:56 AM
Then is is very different from our original understanding.
Has this occured since you updated the software or installed a new app?
03-20-2011 10:06 AM
Ok, problem solved, i dont know how... but i entered just now to the iboxes and they are all separated but it will be nice to know how to solve it if it happens again.
the problem started since i configured my account i guess i dont really know if i installed something or what...
11-12-2012 01:31 PM
Thanx! that helped me get it!!! go to Messages (Main Messages Icon) there select options, then Inbox Management, uncheck the e-mail account and text messages in order of getting everything to work individually.... You'll get a tiny envelopment for your e-mail accounts.... I finally have mine.