06-18-2010 10:29 AM
I've had my Bold 9700 for a few days now - overall very satisfied. I'm an iPhone switcher and I'm kicking myself that I didn't make the switch months ago!
Nevertheless - one small issue! Whenever I get a new email message (I've set up my Gmail account on the phone) the notification icon beside the envelope doesn't appear. I'm getting the mega-small icon in the top bar, but the red asterisk isn't appearing on my larger Gmail icon (the one that appears on the bottom dock thing.
What's confusing me is that it IS appearing on the 'Messages' icon. Any clues as to why this is happening there but not on y Gmail mail icon? I've looked through the settings but can't seem to find anything.
Thanks in advance
Solved! Go to Solution.
06-18-2010 11:13 AM
1. Click into your email
2. Click BlackBerry button
3. Scroll down and select 'Options'
4. Select 'General options'
5. Make sure 'Display New Message Indicator' says 'Yes'
I think that's the one.....
06-18-2010 11:26 AM
So when you click 'Options' (actually within your email listing) do you get the following ?
And when you select 'General options' you don't get the option 'Display New Message Indicator' ?
06-18-2010 11:32 AM
Nope. And the last time I checked I wasn't blind or crazy, so I'm hoping something isn't wrong up there haha.
Once I select General Options I get:
- Display Time
- Display Name
- Display Order
- Display Message Header On
- Display Message Count
- Hide Read Field Messages
- Hide Sent Messages
Then the Actions options.
I'm clueless on this one!
06-18-2010 11:38 AM
On mine it's between Display Message Count & Hide Read Filed Messages.
Maybe get latest version?
I am on v126.96.36.1993 (Platform 188.8.131.52)
Although I have always got the red asterix for new messages.
06-18-2010 11:43 AM
Hmm weird thing is that I recall it working before I did the upgrade. I'm on Vodafone (AUS).
Not sure why this is happening. Might give Blackberry a call tomorrow. Anyone who has any ideas feel free to share
06-18-2010 11:16 PM
Haven't rung yet - but tried something else.
I resotred my phone to faxctory default and the 'Display New Message Indicator' option is there.
The only difference is that I haven't plugged it into my computer in and pressed 'Update' yet. Maybe I'll skip doing this? Might be the solution after all