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BlackBerry® OS Smartphones

Posts: 11
Registered: ‎02-23-2014
My Device: Bold 9900
My Carrier: AT&T
Accepted Solution

Mail Sync Log to Support

I cannot find support email.  I having trouble sending log to support.  I am receiving 'program error occured at line 131 in .\Error.cpp'  "Please send Log to Technical Support"


I have Sync Logging Full set to on, I have located log file.  I do not have anywhere to send the log to.


Guru II
Posts: 22,041
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: Mail Sync Log to Support

You need to contact BlackBerry support through your carrier, AT&T, in order to send logs to support.

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