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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-24-2012
My Device: Blackberry Torch 9800
My Carrier: 61402500755

Main Keys NOT Working.

I have a Blackberry Torch 9800, and for some reason the main keys (the menu, answer, trackpad, and hangup) are not working. There is no water damage at all, and i haven't dropped it etc. I also tried performing a software update and that did not help at all. Is there any way of fixing it? 

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Main Keys NOT Working.

besides doing a battery pull, you'll have to take it to the store or repair shop so they can check it out.

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