Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎12-31-2010
My Device: Torch 9800
My Carrier: AT&T

Main mail list not catching all mail

On my new Torch 9800 with AT&T --


I have the option set to pull all 3 email accounts into the main mail list.  This will work for a time and then stop.  Mail indicator asterisk appears on the main list but the mail is only in the sub-mailboxes.  Unchecking and rechecking the option in "inbox management" does not help.  Restarting the device does not help.  Only pulling the battery makes it work again -- but I am having to do this several times a day.  Suggestions?  Thanks!

6.0 bundle 695 (v6.0.0.246, Platform