06-08-2013 11:52 AM
Hello there, please, please, can anybody help me with the desktop manager for curve 8310 ? The problem is that when I try to install this program, desktop manager ( downloaded from here ), it goes almost till the end, and then , a little window is telling me that I haven't something called " Data1.cab." on my computer, and I haven^t any option except " cancel". What is this and how can I handle with it ?
06-10-2013 11:52 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Just to clarify, when you're installing BlackBerry Desktop Software it is looking data1.cab file? Are you using a PC or a Mac?
I would suggest download BlackBerry Desktop Software from www.blackberry.com/desktop and save the file on your desktop. Next rename the setup file to 710_b042_multilanguage.zip instead of 710_b042_multilanguage.exe
Then open the ZIP file and open the Setup.exe or BlackBerryDesktopSoftware.exe file.
Let me know if the installation goes through successfully.
I look forward to your reply.
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