05-10-2011 08:00 AM
Hello and welcome to the forums!
Go to Options>Device>Storage, then press the BB Menu button where you'll see an option to Enable USB Mass Storage.
05-10-2011 08:10 AM
Hi, thx for your help but I'm still stuck.
I followed your "steps" but don't see the option to enable the USB Mass Storage. (when I get to "storage" I press the BB menu button but get the options "compression: enabled", " Media card support enabled") Is this the Mass Storage Mode? I want to download some music videos from my pc to my BB.
05-10-2011 08:28 AM
When you're on that screen, press the BB menu button and another menu should pop up with the enable feature.
Anyway, when you connect your device to the PC, you should get three options, one of which is USB Storage Mode. Select that and then the WIndows options for USB storage should pop up. At that point you can open the folders on your device, then drag and drop whatever you want from the folders on your PC to the folders on your device.
05-10-2011 09:34 AM
Glad to be of service!
05-10-2011 06:33 PM
by the way, although he fixed your issue with that information, the reason you cannot find mass storage mode is that on the 6.0 device software it has been changed to media card support and can be found Options> Device> Storage> Media Card Support although enabling or disabling on torch is useless as it has built in device media storage so it will always prompt
05-23-2011 10:12 AM
I accidentally checked not to ask again and did NOT select Mass Storage Mode. Now I don't get prompted anymore and your suggestion of pressing the BB key only lists following options in the storage menu:
Safely remove media card
I don't have anywhere a notion of mass storage... HELP