05-29-2014 02:15 PM
i have a blackberry 9320 and it wont connect to my laptop, so i have tried to turn on the mass storage mode but the only options thatthere are to turn of and on are enable compression, and media card support. all of the solution of have read say that i shoud turn on the mass storage mode on but how can i do that if i dnt have that option
05-29-2014 02:18 PM
Remove your battery while your phone is powered on then replace it a few seconds later.
And if you want your phone to connect to BlackBerry Desktop Software, USB Mass Storage must be set to OFF.
I hope that helps you.