04-21-2013 09:56 PM
Good day everyone.
I have my Blackberry Bold 9700 given to me about a month ago by my aunt. Since I am a new user of the OS, I have given a lot of time exploring it. And this got me so desperate.
I have inserted my Samsung 8GB micro SD card from my Samsung Galaxy and it says that I need to format the card. I format it and it says Format failed. After that, I inserted my micro SD card back to my galaxy and to my surprise, the sd card is now blank. I tried formatting it using my phone and it also failed. I also tried using my PC then it also failed. Next one, I tried another generic 2GB micro SD card and same problem occurs. All my media cards were working before I tried inserting it to my Bold. I have another micro SD card here and I am not risking it. Can somebody please tell me what may be the problem on my Blackberry? Or is it my Blackberry that has problems? Now I have two media card bricked probably caused by my Blackberry.
04-23-2013 11:19 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I would suggest following the steps in this KB article to properly format the media card: www.blackberry.com/btsc/KB10527
I would also suggest checking for software updates by going to www.blackberry.com/update to make sure you have the latest running software.
Let me know if you have any more questions.
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