02-19-2013 04:48 PM
When I open my camera on the 9900, I get the message "neither device or media card storage is accessible" and then it closes the camera. This just started happening about 1 week ago. I have lost all pics and am not able to save any new ones. I did turn off the phone, take the SIm card out and then power on. I did get a "try and fix" message and when I accepted this I then lost my pic on my wallpaper. Does anyone have a solution? Thanks.
Solved! Go to Solution.
02-19-2013 06:52 PM
Hi and Welcome to the Community!
It sounds like your memory access is going bad...very bad. Hopefully you already have a good backup of your device...if you need it, there's a link in my auto-sig on this post to a process...given your situation, it may or may not be too late for that though.
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
02-20-2013 02:35 PM
Where doI find the link in your auto-sig on this post to the process?
Ummm...in the post? I'm not sure what you are seeing, maybe you are looking at this on a mobile platform. Here's the link in any event:
I did take the battery out and then re power but nothing happened.
Nothing happened? It didn't even boot back up?
02-24-2013 09:39 AM
I connected my Blackberry to my computer and did an update. This solved my problem. I have all my pictures back and am no longer receiving an error message. I have also saved all my bb info to my computer. Thanks for the help. I really appreciate it!
02-24-2013 09:42 AM