07-20-2008 04:07 PM - edited 07-20-2008 04:08 PM
I downloaded the new Desktop manager ver 4.5 yesterday. Another post on this thread mentioned deleting or ignoring the Roxio. When downloading any of the DM versions from the BB site, one has the option of installing with the media manager (Roxio) and without the media manager (Roxio).
For those having problems with Roxio, one option is to update their Desktop manager to ver4.5. Or to uninstall their current Desktop Manager and reinstall the updated ver 4.5 and choose without the media manager (Roxio) and use some other media software (ie Windows Media, or any other music, picture, media files) and save and delete directly from your connected BB with Mass Media Mode turned on.