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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-21-2009
My Device: Not Specified

Media Manager Not Available

I have Desktop Manager v4.7 installed.  When I go into Media, the Media Sync is availbe to use, but the Media Manager is not availble.  The start button is grayed out.  I did download the version with it included.


Any ideas?

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Media Manager Not Available

Your BlackBerry desktop manager doesn't have Media Manager with it. You need to download and install Desktop Manager with Media Manager. Downloadlink is here -



Media Sync is saperate installation and that;s why it's present in your computer.

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Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Media Manager Not Available

To transfer your files from your desktop computer to your blackberry memory card there is no Media Manager necessary.


Check this link:




you can setup your computer to access your blackberry memory card as an external flash-drive

Super Contributor
Posts: 355
Registered: ‎12-05-2008
My Device: BB 8220 & BB 8900

Re: Media Manager Not Available

You should also check your media settings and set as follows: Options> memory and set media card support- on Mass storage mode support- on Auto enable mass storage mode when connected- yes