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Contributor
Posts: 45
Registered: ‎05-21-2009
My Device: Storm 9350

Media Manager and DAO file?

I have been unable to ever use the "media manager" section of my Blackberry desktop software.  Each time I click this option, It goes into an apparent install process, seeking a "DAO" file os some sort......then reports it is unable to find it and retries the process over and over until I cancel out of it.....shortly thereafter, a "roxio" program will try to load...but all that ever comes up is an initial load screen and the whole thing freezes up.

 

What is a DAO?

 

How do I fix this?

 

I assume this is the function I need in order to transfer and manage video and image files on the blackberry...which I currently have no way of doing....

Hall of Famer III
Posts: 58,176
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Media Manager and DAO file?

Hi!

 

While I'm not sure what a DAO file is, your assumption of needing Media Manager to manage files on your BB is not correct. See this procedure for configuring your BB as a USB drive (or drives):

 

http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=3...

 

Cheers!


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