01-03-2009 10:39 AM
Solved! Go to Solution.
01-03-2009 10:47 AM
01-03-2009 10:54 AM
Follow the steps provides in this link
01-03-2009 12:25 PM
I downloaded the right executable this time: 470_b050_english.exe
I tried the lazy way first and installed it without uninstalling the current version I had.
It took 3 minutes to install & did not resolve the missing MM.
I then uninstalled the DS 4.7 & did the fresh install using the above executable. There was an option in the uninstall to retain my defaults/options and I said "Yes" to do this. The new installation did indeed take about 20 minutes.
This problem is now resolved as my MM is working using "Roxio for Blackberry" and it seems to co-exist well with the v.10 I already have on my PC.
Thank you both for responding so quickly. I am going to try to give you kudos and read some more to find out how to mark this thread as solved.
01-03-2009 12:35 PM
By the way, I had already read the demo as suggested by the above response. That is how I knew that I was missing MM in my copy of the DS.
I do try to do some rtfm before I go looking for help, including searching in forums. When products come with the minimum of manuals & we are expected to search & find our own stuff online, then of course mistakes are made.
Keep up the good work my fellow forum users!