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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-20-2012
My Device: Bold 9790
My Carrier: Telesur

Media Player stops after screen locks

Hi, Media Player on my bold 9790 closed after the screen is locked. I have activated the screen lock after 60 sec. and apparently media player also closes with the screen lock. How can this be solved?
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Media Player stops after screen locks

Hi ashwinb,


Welcome to the Support Community!

If the BlackBerry® smartphone has a low security timeout setting, it may lock during video or audio playback.  This may cause the video or audio playback to stop. This feature is by design. As a workaround, you may want to increase the lockout time when playing media files. This article provides more information. "BlackBerry smartphone locks and causes playback of audio or video files in a Pushcast to stop" http://bbry.lv/UUWX6q





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