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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎11-03-2012
My Device: Bold 9900
My Carrier: Turkcell - Turkey

Media Storage



I wanted to delete all the medias that figure on my Blackberry Bold 9900 (from the device itself and not the memory card). Once I deleted all of them, it still happens that my phone has no memory space left at all, but I am sure that I have deleted all kinds of pictures, videos and musics...


Any chance to figure out how to make it realize it has space?


Thanks for any support!!

Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Media Storage

Hey pinklemonade,

Welcome to the BlackBerry® Support Community Forums.


Review the following article that provides some great tips on maximizing free memory on the device:
How to maximize battery life and free memory on the BlackBerry® smartphone


Let me know if this helps.



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Posts: 24
Registered: ‎01-28-2013
My Device: Bold 9780 and a Z10
My Carrier: Vodafone

Re: Media Storage

[ Edited ]

Hello there, I have a similar problem, but this time with the media card:


Using the BB Desktop Software, I have tried to delete all the files from the 2GB media card in my Bold 9780 (Media>Options>Delete all media)


This successfully deletes the music, but leaves all pictures and videos on the card.  I have the latest version of the Desktop software. I'd be obliged for any advice.



I want to have my Z10's babies.