09-18-2009 12:38 PM
09-18-2009 05:09 PM
Hi and Welcome to the Forums!
Here is the KB with instructions as to how to proceed:
And, before you ask, I've no idea how to accomplish that via a MAC. Sorry.
Good luck and let us know!
01-20-2010 12:15 AM
For future reference try the following steps before reformatting your media card via your blackberry.
On Your Blackberry
1. go to Options
2. select Media Card
3. select AUTO Enable Mass Storage Mode When Connected
4. ignore any warning from device such as: the media card inserted contains errors etc..
On Your Mac
1. Connect via USB
2. Notice your Bberry will now pop up either on your desktop as a disk OR under devices if your settings prevent it from appearing on the desk top.
3. If you really don't know what your doing this means - - click your hard drive and it should be on the left under the regular devices that appear for your comp.
4. Go to Applications
5. Select Utilities
6. Locate DISK UTILITY and open
7. Select the Blackberry disk
8. Select Verify Disk
9. Select Repair Disk
Eject your Blackberry disk by dragging to the trash or using the Eject button
Do a Battery Pull
Replace Battery and give your phone a few minutes to reload your materials..
Don't rush it eager though you may be.
If this fails !
Reconnect your Blackberry via USB and pull the contents to your desktop that you want to keep.
It sucks if disk utility can't repair your media card - most cases it WILL work.
After pulling your goods from the BBerry eject again and follow the devices directions to reformat your card.
Your data will be lost when the card is reformatted.
Good luck - PM with any questions..
p.s. remove Blackberry desktop software. It all sucks and it's easier to turn on mass storage mode and manipulate your device by dragging and dropping.
I've had card problems 4 times and no longer will use any of the jank software offered to sync Bberrys with Macs.