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New Contributor
Posts: 2
Registered: ‎09-17-2009
My Device: Not Specified

'Media card has been inserted that contains errors'

'to correct these errors please use a disk checking facility on a computer'

 

Hi there,

This message comes up when I turn on my Blackberry 8100 Pearl.  The media card icon is also missing from the media file, as are all my pictures.

It happened after my 3 yr old was playing with the phone . . . .

Does anyone have any ideas what it means?  Or how I should try and fix it?

Even if I could get all my photos back I would be over the moon. 

 

Thanks,

Techno-phob, Taylor!

Highlighted
Posts: 94,232
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: 'Media card has been inserted that contains errors'

First, try this: Remove you media card and reinsert it.

All the BlackBerry to reboot and start up and look at the Media icon again for pictures.

 

If still nothing, look at the media card via your connection to the USB and your PC.

 

1. Go to Options >> Media Card

(some themes or BlackBerrys may call this "Settings >> Media Card")

2. Check the following settings (if they are not listed this way, then change to reflect the following:

a) Media Card Support: On

b) Mass Storage Mode Support: On

c) Auto Enable Mass Storage: Yes

3. Save the settings and exit

 

 Now from your PC, you should be able to view the Media Card, and it should be listed as a drive named "BlackBerry" in your "My Computer" listing on your PC.

 

If still unable to view, please post back here.

 

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New Contributor
Posts: 2
Registered: ‎09-17-2009
My Device: Not Specified

Re: 'Media card has been inserted that contains errors'

Hi, thanks for your help.

 

I have done the above, but on the blackberry it has the following message:

Media Card support: On

Encryption Code: None

Mass Storage Mode Support: On

Auto Enable Mass Storage support mode when connected: Yes

The media card is not available because Mass Stoage Mode is currently in use.

 

On my PC, I can see the Blackberry file and in the Pictures folder, it has BBThumbs.dat DAT file 77KB.  Which I can't seem to open.

 

eek!?

 

New Member
Posts: 1
Registered: ‎09-20-2012
My Device: Blackberry Curve
My Carrier: Vodafone

Re: 'Media card has been inserted that contains errors'

Thanks a ton!! It worked!! I pasted all my files on the pc..removed the usb after clicking on 'safely remove blah blah..' and the error vanished!!!Smiley Happy

Posts: 94,232
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: 'Media card has been inserted that contains errors'


Shwetz wrote:

Thanks a ton!! It worked!! I pasted all my files on the pc..removed the usb after clicking on 'safely remove blah blah..' and the error vanished!!!Smiley Happy


Excellent, I'm happy that post helped you.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code