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09-11-2013 07:32 AM
Can you try those suggestion listed within this Knowledge Base Article :
KB14745 : "Memory card contains error, please use disk checking utility on computer" appears on the Home screen of the BlackBerry smartphone.
09-11-2013 01:44 PM
Which buttons and where ?
Have you tried to format your Media Crad as a last option !
09-11-2013 03:21 PM
09-12-2013 04:03 AM
09-12-2013 06:01 AM - edited 09-12-2013 06:02 AM
I found the format button but I can't see the "total memory" selection. And yes, I have tried it in another device and it didn't work in the other phone either
Rather then formatting the device Built -in Memory you should format the media card ! Have you tried what I already advised ?
If you're media card is not repairable then you have to format your media card . On your device Homescreen go to Options > Device > Storage > Highlight Total Space Under heading Media Card Storage > Press the Menu key ( BB key ) > select Format .
I hope you have a backup of your media card .