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Regular Contributor
Posts: 78
Registered: ‎04-13-2012
My Device: blackberry curve 9360
My Carrier: t-mobile

Media card (memory card) issue

My media card (memory card) said it needed to be repaired because there were errors so I selected 'repair errors' but it keeps saying 'repair failed'. How can I fix this?

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Media card (memory card) issue

Hi wfreddie

 

 

Can you try those suggestion listed within this Knowledge Base Article :

 

 KB14745 : "Memory card contains error, please use disk checking utility on computer" appears on the Home screen of the BlackBerry smartphone.

 

Good luck.

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Regular Contributor
Posts: 78
Registered: ‎04-13-2012
My Device: blackberry curve 9360
My Carrier: t-mobile

Re: Media card (memory card) issue

I was not able to complete step 2 because I couldn't find the buttons it said I should press etc

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Media card (memory card) issue

Hi there,

 

Which buttons and where ?

 

Have you tried to format your Media Crad as a last option !

 

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Regular Contributor
Posts: 78
Registered: ‎04-13-2012
My Device: blackberry curve 9360
My Carrier: t-mobile

Re: Media card (memory card) issue

Every step under the format part
Regular Contributor
Posts: 54
Registered: ‎09-11-2013
My Device: BlackBerry Z10, BlackBerry Pearl 3G 9105, BlackBerry Curve 9220

Re: Media card (memory card) issue

In this case, the KB article that you would need to follow under the BlackBerry Knowledge Base is:

“Built in media storage not accessible due to detected errors. Would you like to repair?" is displayed on the BlackBerry smartphone

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB26025&sliceId=2&cm...

If all else fails, you can contact your service provider for any BlackBerry-related technical issues.


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Regular Contributor
Posts: 78
Registered: ‎04-13-2012
My Device: blackberry curve 9360
My Carrier: t-mobile

Re: Media card (memory card) issue

I don't have any 'total memory' option and it just said it is for 9800's. I guess I'll go into the shop tomorrow
Regular Contributor
Posts: 54
Registered: ‎09-11-2013
My Device: BlackBerry Z10, BlackBerry Pearl 3G 9105, BlackBerry Curve 9220

Re: Media card (memory card) issue

They use the same version of operating system. For most, this works. Have you tried using the memory card to another device?


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes

Join me on my BBM Network as well as BlackBerry Support Forums Channel
PIN: 2A5706AD
Twitter: @sesa_jeckieboo | @i_am_jecka
WeChat: Sesa_Domina_Jecka | i_am_jecka
Regular Contributor
Posts: 78
Registered: ‎04-13-2012
My Device: blackberry curve 9360
My Carrier: t-mobile

Re: Media card (memory card) issue

I found the format button but I can't see the "total memory" selection. And yes, I have tried it in another device and it didn't work in the other phone either
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Media card (memory card) issue

[ Edited ]

MissStar wrote:
I found the format button but I can't see the "total memory" selection. And yes, I have tried it in another device and it didn't work in the other phone either

Hi there,

 

Rather then formatting the device Built -in Memory you should format the media card ! Have you tried what I already advised ? 

 

If you're media card is not repairable then you have to format your media card . On your device Homescreen go to Options > Device > Storage > Highlight Total Space Under heading Media Card Storage > Press the Menu key ( BB key ) > select Format .

 

I hope you have a backup of your media card .

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.