09-21-2013 10:30 PM
So I had the 9360 with my media card, everything worked fine. The phone itself stopped getting signal to my network, it turned out to be a problem with a phone. I sent it off to get repaired and they sent me back a new phone. Everything seems to be working fine, except it won't read the media card. It's as if it's not there - none of my pictures, music etc. are there and when I click on storage within the options on the phone it says there is no media card in the phone.
I also tried plugging my phone into my computer (via usb) and still, no media card is found
09-22-2013 03:03 PM - edited 09-22-2013 03:03 PM
Hi and Welcome to the Community!
Here are several tests for you to try:
The results of these tests will tell you if it is your media card or the media card reader on your BB that is the source of the problem.
09-25-2013 04:16 PM