09-26-2012 04:32 PM
The blackberry menu has 5 section.
On the media section, it suppose to have pictures, videos etc have disappeared. And I don't know why. I already wipe all data and it seem nothing. Somebody please help me ;(
09-27-2012 01:07 PM
Hi apadrusli and welcome to the BlackBerry Support Community Forums!
I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:
KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...
KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...