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New Member
Posts: 2
Registered: ‎11-30-2012
My Device: Pearl
My Carrier: Primetel
Accepted Solution

Media volume problem

When I play music on my blackberry pearl the sound is really low even though the volume is on full, I can hardly hear the music. Can anyone help please?

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Media volume problem

Could be a few things here.  Is it with the music stored on the phone or all music sources (pandora, youtube, etc)

Have you tried a battery pull?  is it low using earphones or connected to a speaker?

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Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Member
Posts: 2
Registered: ‎11-30-2012
My Device: Pearl
My Carrier: Primetel

Re: Media volume problem

Hi it's just with music stored on the phone, everything else sounds as it should.
I have tried a battery pull a few times.
I have just plugged some earphones into the phone and the sound has come on.... It works perfectly now even without the earphones in??
Problem solved, even though I'm not quite sure how!
Thanks for your help.
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Media volume problem

[ Edited ]

Nice!  I think the earphone jack reset something, who knows!

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________