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BlackBerry® OS Smartphones

New Contributor
Posts: 6
Registered: ‎03-03-2010
My Device: Blackberry Curve 8310
My Carrier: Rogers


Hey, So im trying to load my Desktop Manager and i wanna transfer media, i load the media option and it comes to a page that says ... Media Manager and Media Sync, both have start options below but they are unclickable what do i do to get around this.... PS. i recently had problems with my phone and called my phone service to see what to do and they told me to download new software, would this have anything to do with it not working ?