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New Contributor
Posts: 2
Registered: ‎07-20-2010
My Device: 8310
My Carrier: AT&T

Memo / Task Data Cleared After OS Upgrade

I have a Blackberry Curve 8310 with a data plan and I recently did an OS upgrade using the update feature on the phone itself. However, after the upgrade I noticed that my memo pad and task data were cleared out which seems odd to me, because it spent a good chunk of time creating a backup, and after the update the core data, communication data, and calendar data remained intact.

 

This is somewhat stressing because I had typed a few ideas out on my phone's memo pad and had not backed them up (slap on the hand for me), and now I no longer have access to them.

 

Has anyone else had this problem?

Does anyone know if this backup data might still exist?

Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Memo / Task Data Cleared After OS Upgrade

The device should have backup as a part of the upgrade process... and you should ALWAYS perform your own backup in advance of upgrading.. you know that now.

 

So, search your entire hard drive for "*.ipd", of course without the quotemarks.

These backups are normally saved to your MyDocuments folder on the PC.

 

See anything?

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New Contributor
Posts: 2
Registered: ‎07-20-2010
My Device: 8310
My Carrier: AT&T

Re: Memo / Task Data Cleared After OS Upgrade

Unfortunately I do not have any other backup data. I am running a *nix system and did not previously sync my device (another slap on the wrist). Did that now though, using the Barry tool suite.

 

Is there some way to check if the backup file the upgrade created still exists? Unlikely, but there's still hope...

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Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Memo / Task Data Cleared After OS Upgrade

lol, I just told you how to search for the former backup...

 

"So, search your entire hard drive for "*.ipd", of course without the quotemarks.

These backups are normally saved to your MyDocuments folder on the PC."

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code