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New Contributor
Posts: 2
Registered: ‎11-09-2013
My Device: Bold 9900
My Carrier: Vodacom

Memory Card Slot Problem

Hi, I've had my BB Bold 9900 for about 4months, about a month ago it started not saving anything. When I checked the memory card status it gave me Media Card is not presently inserted in the device, I took it out and put it back in, still the same. There's nothing wrong with the card, it works on the pc, reader and other phones, I put a new card in and still the same happens.
Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: Memory Card Slot Problem

Hello!

Good find! And thanks for posting it!

What happened in your case is the same with all computing devices. Since electricity is constantly passing through, the connectors between the SD card and the BB become corroded over time with oxidation and buildup of "stuff". That "stuff" can impede the good connection between the two. Removing and reinserting the card basically scrapes the connectors against each other, scraping through that "stuff" and allowing a good connection again. The common term for this is "re-seating".

Cheers!

 

VIA | Hall of Famer II

http://supportforums.blackberry.com/t5/BlackBerry-Bold/memory-card-fatal-error/m-p/1381595/highlight...

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Posts: 96,070
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Memory Card Slot Problem

I think jose didn't fully read your post, that you have removed and reinserted the card and new card.

 

Have you rebooted the BlackBerry with the battery taken out WHILE the BlackBerry is powered ON? please try that.

Also, if you insert the Media card, have you tried doing an on-device format of the card?



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New Contributor
Posts: 2
Registered: ‎11-09-2013
My Device: Bold 9900
My Carrier: Vodacom

Re: Memory Card Slot Problem

Hi, yes I did take the battery out wilse the phone is still on and the uppercase bottom +alt+del. To reboot is. Still the same.
I hower canot format of repair the Media card from the device cause it say: Media Card is not presently inserted in the device.
Posts: 96,070
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Memory Card Slot Problem

Use a cotton swab with a ONLY a drop of isopropyl alcohol on the tip to lightly clean the contacts of the BlackBerry where the media card is inserted.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code