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New Contributor
Posts: 8
Registered: ‎12-16-2012
My Device: Blackberry Bold 9900
My Carrier: base, belgium
Accepted Solution

Memory Problem

Dear ladies, dear gentlemen,

 

 

I bought a bold 9900 a year ago. Everything went perfect for a year.

 

 

Some time ago, I reached the limit of my inside memory. (I am not using a external memory card)

Though, I cleared some files, music, pictures and movies. But as unexpected, the memory still was almost full. I mean the difference before/after wasn't what I could have expected.

I went into my BB by Finder to find this out. I weighted all the files I can see : "Blackberry" and "Home".

Together they don't reach the 2Go. But my smartphone as the Blackberry app on mac are both saying the memory is almost full.

Finder and BB app says 5,8 Go are used on 6,5Go in total.... I am wondering where these roughly 4go are.

 

I thought they were like some hidden files, hidden folders.... but I didnt find any of them.

 

 

I looked up on the internet but it seems like nobody ever had this before.

 

Here I am, asking some tips or help.

 

 

 

thank you very much

 

Developer
Posts: 539
Registered: ‎11-09-2012
My Device: BlackBerry Z10
My Carrier: AIS Thailand

Re: Memory Problem

Hello,
Sometimes there are some external files that automatically take up system memory.
I highly recommend purchasing a External Memory Card
If you have an answer to your question then please click “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit.
BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi
New Contributor
Posts: 8
Registered: ‎12-16-2012
My Device: Blackberry Bold 9900
My Carrier: base, belgium

Re: Memory Problem

Thank you very much,

 

 

I used the function "clear everything" when you have used all your try to tipe in the passeword, it clears all your BB.

 

Developer
Posts: 539
Registered: ‎11-09-2012
My Device: BlackBerry Z10
My Carrier: AIS Thailand

Re: Memory Problem

Hello,
Yes you have wiped your BlackBerry
If you have an answer to your question then please click “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit.
BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi