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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎04-06-2013
My Device: blackberry 9380
My Carrier: Ezone - Amanora Pune

Memory card not readable - BB 9380

Hello ,


I bought BB9380 in July 2012 and just after 3 months i started facing battery problem and Memory card problem . i gave phone to BB service centre and they upgraded the software and it works fine . Then again in February 13 I started facing  battery problem then again i went to service centre and they took 15day to rectify this . Pathetic serives from Pune FC road BB service station .Now in April i am  facing problem with Memory card (Micro SD 2gb). Pictures and videos alredy there in card are not readable via phone although i can see same through laptop. Please assist .


I am using vodafone services



Saurabh Mudgal


Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Memory card not readable - BB 9380

Hi mudgalsaurabh and welcome to the BlackBerry Support Community Forums!


I'm sorry to hear about the problems you've been experiencing.


You said your media card can be viewed when using your Laptop? Do you plug the card in directly, or do you view it when you plug in your BlackBerry smartphone?  Also, are you able to try a different media card in your device to see if the BlackBerry smartphone will read it?






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