07-17-2011 01:51 PM
Your carrier: Orange
Model info and OS version: Blackberry 9780 - 6.0 Bundle 2647 (v22.214.171.1240, Platform 126.96.36.199)
Apps and free space
File free before and after a battery remove/replace: 220.1mb
Did a battery pull fix your issue? No
Apps installed and their version if possible: No applications
BT device model/version (you will have to look at the BT device): ?
SanDisk 4GB Micro SDHC
When writing your question
Any other details that would help us out with your issue:
Good description of what is really wrong and how to reproduce if possible. Details of what you did before:
I've had this phone for roughly 3 months now, bought it brand new from Phones 4U. Everything was perfectly working, when all of a sudden yesterday my phone kept thinking it has no memory card inserted. So I removed the memory card and did a battery pull, re-insterted the card again and still no luck.
I next checked if the media card support was enabled, and it was. I then inserted my memory card into my PC and it worked perfectly, no errors or anything. I then tried formatting my card (FAT32) and inserted it once again and yet no luck. I then went to my storage options again, and under media card it reads 'A media card is not presently inserted in the device.' Even trying a different micro SD card did not help. For a second it said 'media card inserted' but seconds later 'media card removed'. This doesnt happene everytime, only sometimes.
This is rather annoying. Does anything think it could be a hardware problem? And would there be some sort of manufactures warranty that could cover this?
Thank you for reading
07-17-2011 02:28 PM
Hi and Welcome to the Forums!
I can't tell if you've tried exactly this sequence:
You also can try another media card...but with your current card working fine in the PC, I suspect the BB itself to have a problem. If so, then you need to contact whoever you obtained the BB from for warranty assistance...all service and support, including warranty, is serviced by the carriers and authorized resellers...hopefully you obtained your BB via one of those...otherwise, you likely have no warranty.