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04-22-2013 08:43 AM
My 9300 is showing a message that there is no memory available for any more pictures even though there aren't any on it. I have tried clearing some apps, cache and all emails, messages, but still same message. Restarted several times, and also updated. What am I missing?
04-22-2013 06:01 PM
Hi and Welcome to the Community!
The main thing you are missing is that the things you've mentioned are not stored in the same memory areas. Clearing out apps, cache, emails, and other messages does nothing to free up space for pictures, for they are stored in different areas. There are three types of potential memory on a BB: 1) Application Memory, 2) Device Memory, and 3) Media/SD Card Memory.
Application Memory -- This is the most crucial; it is the protected (not user accessible), dedicated, and fixed (in size) space that is available as the destination for the installation of applications (plus some application storage, overhead and such). You cannot touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can only install here...there is no option.
Device Memory -- This is space on your BB that you can touch to store files, pictures, media, etc. Typically, it is not terribly large, but it is available to you.
SD/Media Card Memory-- This is what it says...your SD card, for you to store files, media, pictures, etc. It can be as large as your BB OS can support...see this KB:
So it is Device or Media Card memory that you need to be dealing with to free up space for more pictures, not AppMemory (which is where the other things you mentioned that you cleared out are stored).
04-22-2013 06:52 PM
You are not dumb...you just have not yet learned...there is a HUGE difference.
Languages are not in Device Memory...they, too, are in AppMemory.
The easiest (IMHO) way to deal with Device and Media Card memory is via Mass Storage Mode...that way, you can use your familiar PC tools (e.g., Windows Explorer, MAC File Manager, etc.) since you can then treat those BB memory areas as a USB drive on your computer: