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02-02-2009 09:06 AM - edited 02-02-2009 10:20 AM
My menu key is not working on the phone. If i press the end key on the odd occasion while its in the menu it will bring up a mini menu or side bar which the menu key should do.
Just wondered if anyone has had that problem? or if they know a way to cure it?
Please please any help would be appriciated
02-02-2009 02:01 PM
02-04-2009 10:12 AM
02-05-2009 10:14 AM
Strangley enough the button has just started working the phone will now be going back to be replaced. Quite dissapointed really. Not sure whats caused it and nore does anyone else.
05-28-2009 05:10 PM
My BB/Menu button packed in today. Does anyone know how to fix it? I'm pretty sure it's SW related.
Hi and Welcome to the Forums!
"packed in"...can you clarify? Do you mean it clicks but does nothing? Or does not click at all?
If the former, do a batt-pull reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, this one suffers from memory leaks and such...with a hard reboot being the best cure. Some have taken to doing this on a recurring basis as a preventive measure.
If the latter, then it's a hardware issue...take it in to your point of purchase for warranty evaluation.
05-28-2009 05:34 PM
I'm interested in this minute thing. Does that really trigger a longer reboot than 10 seconds with the battery out? Not when I tried.
(packed in : not working. No click. No menu. Nothing.)