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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-29-2012
My Device: 9370
My Carrier: Vodafone

Message Access Profile

Help appreciated please as this is driving me mad Smiley Sad


I have BB 9370 and have linked by Bluetootyh to my BMW Office system.


On a few occasions the phone shows connection of the Message Access Profile when the bluetooth first connects and I can read emails and texts in the car. In the majority of occasions when bluetoth connects the message accees profile doe not show at all and it does not connect. I can not check anything in the car.


Nothing changes on the phone or the car but sometimes it works and sometimes it doesn't.


BMW forum says it is not them. Is there anything I am doing wrong on the BB please?


Many thanks.

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Message Access Profile

Hello canarypilot,

Welcome to the BlackBerry Support Community.


Please complete the steps in the following article to address the issue you are experiencing with accessing the Message Access Profile when connected via Bluetooth® on your BlackBerry® Curve™ 9370 smartphone:


How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB03901

If the issue still persists, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.

Thank you.



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