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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎03-09-2009
My Device: Not Specified

Message inboxes are frozen. Please help!

I was in my SMS app, and clicked on the menu button.  I believe I then clicked on saved messages and was promptly booted from the app.  An error screen popped up and now my SMS, email, and messages apps are all incapable of being accessed.  Everything else works except for these.  When I click on one, nothing happens and the trackball is frozen until I hit the red 'end' button, which allows for the trackball to move again.  Please let me know if anyone has any knowledge of how to mend this problem.  Thanks.

Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS

Re: Message inboxes are frozen. Please help!

Have you tried resetting the device by removing the battery for 30 seconds?
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