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BlackBerry® OS Smartphones

Posts: 95,771
Likes: 24,585
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Message truncated due to size

owlyn wrote:

. Nice work, RIM. Another nail in the coffin.

Oh wow. Do you also kick the neighborhood dogs?

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Posts: 12
Registered: ‎09-05-2011
My Device: Z10
My Carrier: Rogers

Re: Message truncated due to size

i just received my first legible message of the day. lets hope it sticks.
New Contributor
Posts: 7
Registered: ‎10-08-2011
My Device: 9850
My Carrier: VZW

Re: Message truncated due to size

Announcing BlackBerry Internet Service Email 4.1*[ Edited ]
Announcing BlackBerry Internet Service Email 4.1


Product Overview

BlackBerry® Internet Service Email 4.1 (BIS-E 4.1) represents the latest service update to RIM’s retail email offering targeted at the Prosumer segment.

BIS-E 4.1 introduces Message Improvements, Inbox Priming, BIS Account Management Updates, Carrier Admin Reporting, and additional language support.

  Product Features
  • Improved large email and native attachment support
    • Subscribers using BlackBerry smartphones with BlackBerry® 7 installed can receive email messages that are up to 11MB in size, download attachments in their original format that are up to 8MB in size and view up to 300KB in an HTML email message


  • No interruption to email flow on SIM swap
    • Subscribers who insert a new SIM card in to their BlackBerry smartphone, including SIM cards from a different wireless service provider, no longer experience email flow interruptions.


  • Inbox priming for new account integrations
    • When a subscriber adds an email address to a smartphone, the inbox on the subscriber’s smartphone is pre-populated with up to 20 existing email messages from the email account.


  • Support staff reporting tool
    • Using the BlackBerry Internet Service administration website, administrators can generate reports on support staff member accounts. Reports include user, group, and account information.


  • Additional language support
    • Latvian and Lithuanian are supported by the BlackBerry Internet Service. Emails received in these languages can now be viewed on BlackBerry smartphones.



New Contributor
Posts: 7
Registered: ‎10-08-2011
My Device: 9850
My Carrier: VZW

Re: Message truncated due to size

 BIS e-mail error resolved (at least for my phone/location)

Temporary errors with BIS routed e-mails appear to have been resolved (for my mobile on VZW anyway) sometime between ~ 13:00 & 13:30 EDT (GMT -4).
New Contributor
Posts: 3
Registered: ‎10-08-2011
My Device: 9800
My Carrier: Rogers

Re: Message truncated due to size

I've gotten my emails just fine now for the last hour at least Smiley Happy