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Contributor
Posts: 23
Registered: ‎06-07-2013
My Device: DTEK50, Q10 , Playbook, Curve 9320

Messages icon goes to Call History

Hi,

I have this bug on my 9320 Curve.

 

If I'm in Browser for example and I receive a new email (red LED blinks), I hold down my Menu key, I select the Messages icon and instead of getting me into Messages it gets me into Call History !

 

I have to select Home, then manually select Messages in order to check my email.

 

Can this be fixed ?

Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: Messages icon goes to Call History

Have you try doing a battery pull yet??
Contributor
Posts: 23
Registered: ‎06-07-2013
My Device: DTEK50, Q10 , Playbook, Curve 9320

Re: Messages icon goes to Call History

I didn't pulled the battery out buy I did some reboots.
Will do a battery pull and see if this re-occurs.

Thanks
Highlighted
Contributor
Posts: 23
Registered: ‎06-07-2013
My Device: DTEK50, Q10 , Playbook, Curve 9320

Re: Messages icon goes to Call History

The problem persists, for example from within the Facebook app if I receive a new mail or sms and want to go to Messages using the BB menu instead I am thrown into Calls.

Did hard reboot and checked for updates, all is ok.

Contributor
Posts: 23
Registered: ‎06-07-2013
My Device: DTEK50, Q10 , Playbook, Curve 9320

Re: Messages icon goes to Call History

It doensn't happen in all apps, only in particular ones, for example if I go to Messages from Browser it works fine, if I go from Facebook app it goes to Calls.
Weird.