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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎12-31-2010
My Device: Torch 9800
My Carrier: AT&T

Messages not moving to main mailbox consistently

On my Torch, have the main mailbox set to catch mail from 4 accounts.  It has been working but over the last 3-4 days it has stopped.


Main mailbox will show new messages asterisks but there are no messages there.  Have to unhide the individual mailboxes to find the mail -- or pull the battery and reset to get the mail to go back to the main mailbox.  Yesterday I had to pull the battery 4 times.  It will hold for a while and then revert to no messages in the main box.


Have unchecked the option boxes to move the mail to the main box... restarted... checked again.... restarted.  Nothing helps but pulling the battery or, oddly enough as I discovered today, searching for something in the mail which moves all messages to the main mailbox.


Any other thoughts?  Thanks so much for all ideas!

6.0 bundle 695 (v6.0.0.246, Platform