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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎11-29-2008
My Device: Not Specified

Messages will not open...

I cannot open up emails or text messages and this problem occured after I upgraded to 4.5 on my curve 8330.  I posted earlier today and the advice I got was to uninstall and reinstall he software.  This did not work.


Whats happening specifically is that I can see when I receive emails or text messages. However, when I click on the closed envelope icon it changes to an open evelope but nothing else happens....the message will not open to be read.  Also strange is that the blackberry button and the back button are unresponsive.  I have to press the end key to get out of the message area.  These keys work fine with every other application though.


Any other suggestions before I head back to verizon to see if they can help me?