03-16-2013 05:18 AM
Messaging has been problematic recently. When messaging one contact in particular it shows Delivered and sometimes even Read but the contact hasn't even received the message! Any suggestions?
03-19-2013 03:35 PM
Hello LCGarden and welcome to the BlackBerry Support Community Forums.
Are you referring to BBM messaging?
If so, what's the BBM version you are using? What BBM version does this one contact use?
Is this contact in the same country or in another country? Are either of you connected to WiFi or using your mobile data plan?
If this contact sends you a BBM, do they see the proper D and R?
03-26-2013 12:37 AM
Thank you for your response!
I am referring to BBmessaging yes. I am using version 18.104.22.168 and my contact is using the same version and we are both in the same country. We're not connected to Wi-fi and both of us are on contracts (not pre-paid) so there shouldn't be any problem with running out of BIS or anything.
At the moment there are variations: I send my contact a message and just get a tick (she is not making a phone call or anything) while at the same time I can have a BBM chat with someone else and have an immediate conversation. Sometimes hours go by before the messages are delivered. The alternative is that there are Ds and Rs (proper) but she hasn't even received the message. This generally only applies to this contact which is the annoying and frustrating thing. The phone is on EDGE and I can access my Twitter and FB on the phone.
04-02-2013 04:09 PM