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BlackBerry® OS Smartphones

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New Member
Posts: 2
Registered: ‎01-25-2012
My Device: curve 8520
My Carrier: Movistar

Mi Blackberry Curve 8520 no se reinicia

Hola, el día de hoy mi Blackberry Curve 8520 se auto-reinició pero en la pantalla inicial, donde la barra va marcando el avance del inicio, se atora después de haber marcado un avance del 70% aproximadamente y no hay modo de que avance y concluya el proceso para poder usar el dispositivo... ¿qué puedo hacer para solucionar este problema?

 

Gracias!!!

Forums Advisor III
Posts: 1,161
Registered: ‎02-18-2010
My Device: .
My Carrier: .

Re: Mi Blackberry Curve 8520 no se reinicia

Hola y gracias por participar en el foro,

Para tu comodidad, BlackBerry tiene su propio foro comunitario en español.

Aquí tienes el enlace para el foro: http://foros.blackberry.com/t5/Foros-de-Soporte-General/ct-p/bscf_es

Muchas gracias!

New Member
Posts: 2
Registered: ‎01-25-2012
My Device: curve 8520
My Carrier: Movistar

Re: Mi Blackberry Curve 8520 no se reinicia

Thank you for your advise, I really apreciate it, I wrote in spanish since I wasn't aware of the other site.

 

In this case I'd like to get help with my device since it self-restarted and then it won't reload the OS again, it stops on the black screen where the Blackberry logo is shown above the progress bar and when it gets to a 70% it won't move and I need to know if I can do something about it or if I must go to a service center in order to get the device fixed.

 

I already removed the battery, applied the soft reset and anything is working.

 

Thank you again for your help

New Member
Posts: 1
Registered: ‎08-03-2012
My Device: Curve 8520
My Carrier: Claro

Re: Mi Blackberry Curve 8520 no se reinicia

Al mio le esta pasando lo mismo. Tuviste alguna respuesta? Gracias