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New Contributor
Posts: 3
Registered: ‎11-11-2008
My Device: Not Specified

Microsoft Outlook Web Access 2007 - OWA - Not Syncing

Followed this link:

 

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15173

 

and determined my mailbox name which is a series of numbers and letters

 

created this new email in my blackberry account but it doesn't work. I can access OWA via my old device (iPhone) fine. Am I doing anything wrong?

 

This is a work email but I know it uses exchange 2007 so everything appears to be correct. My password, email, settings... Just cannot figure it out, any help? Would love to keep the Bold but can't keep it if it cannot OWA emails from work... Thank you for your help. 

 

BTW, I followed the guide and this is what I get when I pull it up at home:

 

cn=Recipients/cn=4a1f6cf-23e50cac-53975334-93e3a3f3 

Visitor
Posts: 1
Registered: ‎11-13-2008
My Device: Not Specified

Re: Microsoft Outlook Web Access 2007 - OWA - Not Syncing

I followed those directions with one twist. Our Outlook web access requires this type of password: company/username. BUT to make it work with the Blackberry it had to be put in as company\username  just like the example on the setup page. Hope this helps!
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Microsoft Outlook Web Access 2007 - OWA - Not Syncing

Hi stse and welcome to the forums!

 

Here is the procedure for Microsoft OWA email setup on the Blackberry:

 

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10154&sliceId=SAL_Pub...

 

Thanks,

 

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New Contributor
Posts: 3
Registered: ‎11-11-2008
My Device: Not Specified

Re: Microsoft Outlook Web Access 2007 - OWA - Not Syncing

Tried that method... does not work at all...

 

It works fine with Iphone is it because the iphones uses activesync? Its def OWA because I can log in at home and there is no domain name. I log in simply using my login name and underneath password. I am starting to get the sense that BB is probably cannot achieve this function.