Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Contributor
Posts: 2
Registered: ‎03-29-2012
My Device: Torch 9810
My Carrier: Bell Canada

Migrated from 9800 (OS6) to 9810(OS7) - Memory concerns

I just migrated my 9800 @OS6 to 9810@OS7 using Desktop Software (Im with Bell Canada). This included migrating my Applications etc.


Issue: On my 9800 I saw 262 of 512 MB free, and now on my 9810 I see only 90MB free (i have not installed any new applications).


Something seems wrong here.


Would appreciate any help

Guru III
Posts: 32,248
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Migrated from 9800 (OS6) to 9810(OS7) - Memory concerns

Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then look at free memory again.


also the memory areas are a bit differen and dont seem to add up in application management.


if you still have 90 free after bat pull, run a few days to see if sluggish or not.


I didnt have any issue with my 9810


Click here to Backup the data on your BlackBerry Device! It's important, and FREE!

Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.

SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

Want to thank me? Buy my KnottyRope App here

BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

New Contributor
Posts: 2
Registered: ‎03-29-2012
My Device: Torch 9810
My Carrier: Bell Canada

Re: Migrated from 9800 (OS6) to 9810(OS7) - Memory concerns

Thanks for the quick response. Tried Batt-Pull - didn't help.


While free space is not critical issue, I need to understand what took up an additional 400+MB of Application Memory Space.