Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Contributor
Posts: 12
Registered: ‎12-28-2012
My Device: Blackberry Z30, Blackberry Playbook
My Carrier: Telus

Mini Keyboard Troubles...

I am having trouble getting a connection to the mini keyboard. When I am in the middle of typing a sentince the connection drops out or it doesn't respond with the correct letter, also has trouble connecting when playbook is turned on. Is this a Bluetooth problem? Any way to fix this?

Highlighted
Forums Veteran I
Posts: 1,625
Registered: ‎02-28-2012
My Device: Two PB's

Re: Mini Keyboard Troubles...

[ Edited ]

What make of keyboard? Someone may have tried it.  There's a lot of far-eastern junk out there on ebay that may be just rubbish (trash). 

_________________________
Contributor
Posts: 12
Registered: ‎12-28-2012
My Device: Blackberry Z30, Blackberry Playbook
My Carrier: Telus

Re: Mini Keyboard Troubles...

Its a Blackberry brand keyboard
New Contributor
Posts: 9
Registered: ‎09-26-2010
My Device: Bold 9780 and PlayBook
My Carrier: T-Mobile

Re: Mini Keyboard Troubles...

I'm having the same problem. Someone on another forum suggested deleting the pairing profile on the PlayBook and keyboard, and going through the reconnection process again. This has resulted in the PlayBook-keyboard connection staying on for longer, but it seems every couple of minutes or so, it cuts out and I have to turn the keyboard on and off to re-establish the connection.

 

Other advice has included holding down the blue "sym" key to reconnect. However, aside from being a nuisance, it doesn't work for me. My next resort will be to email support, which is apparently minikeyboardsupport@rim.com.

New Contributor
Posts: 9
Registered: ‎09-26-2010
My Device: Bold 9780 and PlayBook
My Carrier: T-Mobile

Re: Mini Keyboard Troubles...

And it seems that no one is watching the minikeyboardsupport@rim.com inbox, so it looks like RIM has jettisoned this product... We're on our own.