02-04-2013 12:48 AM
Dear support team,
I left my handset in a taxi two weeks ago and it did not appear after investigation by the company. I think the next client took it. My handset was on silent and it had a password to lock it when unused by me.
I am now borrowing a torch bbm handset from my hubby, he disconnected his service from UK but it seems it still working through my network in ME.
I need support to guarantee that my bbm service is not being used by whoever took my old handset. Could you please let me know if once they unlock it they will be able to see my data, contacts pictures etc....?
I am trying to reconnect to bbm with the handset im using now but it seems the service/id is attached to the phone and it is on my hubby's account. I cannot disconnect it unless I delete the bbm application but once I upload it again it goes back to his logins and his account.
Could you please recommend me what to do? Do I need to stop my bbm service? how do I log off my details from the old handset someone might be using?
02-04-2013 01:07 AM
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code