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New Member
Posts: 1
Registered: ‎06-02-2009
My Device: Not Specified

Missed calls not shown

Whenever I get a missed call, the icon will appear and the red led light will flash, but my missed calls are not listed in my log. The only ones listed are those that I've received and made. I don't remember making any changes to the settings, it just happened one day. I'm not sure if it is because of an error that appeared when I start my phone recently. It says "Uncaught exception: java.lang.NullPointerException" anyone knows what that means? Thanks!
Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Missed calls not shown

When you say your call log go you mean when you just hit the Green button to see your calls? Or are you going into your Messages screen and hitting ALT+P? If you do ALT+P are they missing from there as well?

 

Check and make sure that the Phone List View setting is set to Call Log. Just hit your green phone button, hit the menu button, choose Options. Next go into General Options to find the settings.

 

Also try to reset the phone by removing the battery for 30 seconds and then replacing it. See if the problem still occurs after this phone finishes rebooting.

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Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Missed calls not shown

HI and welcome to the forums!

Please follow JMRMB80's directions, if that doesn't work:

When you use the phone the contact list is "opened".

Try this link:

Thanks,

 

Bifocals

 


http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04469&sliceID=1&command=show&forward=nonthr...

 

 

 

When attempting to access a corrupt contact list database on the BlackBerry smartphone, the following error message appears:

Uncaught exception:java.lang.NullPointerException

 

 

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Missed calls not shown

Hey Bifocals that link isn't working. Try this one

http://www.blackberry.com/btsc/KB04469

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If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.
New Member
Posts: 1
Registered: ‎09-07-2010
My Device: Bold
My Carrier: att

Re: Missed calls not shown

did you get a solution?  i have the exact same problem----including the "uncaught exception".


xenomax wrote:
Whenever I get a missed call, the icon will appear and the red led light will flash, but my missed calls are not listed in my log. The only ones listed are those that I've received and made. I don't remember making any changes to the settings, it just happened one day. I'm not sure if it is because of an error that appeared when I start my phone recently. It says "Uncaught exception: java.lang.NullPointerException" anyone knows what that means? Thanks!

 

New Member
Posts: 1
Registered: ‎09-28-2010
My Device: bold 9000

Re: Missed calls not shown

Whenever I get a missed call, the icon will appear and the red led light will flash, but my missed calls are not listed in my log. The only ones listed are those that I've received and made. I don't remember making any changes to the settings, it just happened one day. I'm not sure if it is because of an error that appeared when I start my phone recently. It says "Uncaught exception: java.lang.NullPointerException" anyone knows what that means? Thanks!

Forums Veteran I
Posts: 2,119
Registered: ‎08-07-2010
My Device: Bold 9900, Playbook , HS-700 headset
My Carrier: Rogers

Re: Missed calls not shown


jmrmb80 wrote:

Hey Bifocals that link isn't working. Try this one

http://www.blackberry.com/btsc/KB04469


Hiya, that link isnt working for me, whats the article title and ill try and find  new one.

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Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Missed calls not shown

I don't remember as that was over a year ago. Maybe to clear the Call Log database via Desktop Manager????

_______________________________________________________________________________________________________________
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.
Forums Veteran I
Posts: 2,119
Registered: ‎08-07-2010
My Device: Bold 9900, Playbook , HS-700 headset
My Carrier: Rogers

Re: Missed calls not shown

Ah!

Well if thats the case, the article should be this one

http://www.blackberry.com/btsc/KB03952

-------------------------------------------------------------------------------------
1). Please thank those who help you by clicking the Like Button beside the 'Reply' button.
2). If your issue has been solved, please resolve it by marking "Accept as Solution" on the correct post!
3). Remember to have fun! We are all in this together!
4). Follow me on Follow Raelic1337 on Twitter

Contributor
Posts: 19
Registered: ‎01-14-2011
My Device: Curve 8520

Re: Missed calls not shown

I have this same problem.  Does anyone know of a solution?