Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Forums Advisor I
Posts: 701
Registered: ‎05-29-2011
My Device: BlackBerry®PRIV
My Carrier: EE. UK

Missing App after update.

Hi All, 


Updated my Bold 9790 to OS 7.1 yeserday and the Amazon mp3 music srore app is missing from the media folder.  I Have look everywhere on my device and DTM. 


Does anyone have the link to download this, not the one from app world but the one that comes with the phone, which is pre-installed. 


ThanksSmiley Happy

Craig Ashcroft Elite UK
If this post helps you please click the LIKE below the post(s)
Posts: 94,739
Likes: 24,446
Solutions: 6,361
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Missing App after update.

I must be going goofy. I swear I responded to your first post on this, here:



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code