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New Contributor
Posts: 6
Registered: ‎12-04-2008
My Device: Not Specified

Missing Internet Email Setup Icon

I'm missing my Internet Email Set Up icon

T-mobile has had me - removed battery, resend service books,

Re-Set up email on T-moble web site

but can not get it back

Is there a way to  re-install it??


I have Blackberry 8320  upgrade to ver 5 software

then went back to 4.2 hoping I would get icon back




Posts: 94,747
Likes: 24,446
Solutions: 6,361
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Missing Internet Email Setup Icon

There is not version 5 for your model.


ASk TMo to reconfirm that they had add the BB Data Plan to your TMo account. You MUST have that to get the personal email setup option.

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Posts: 228
Registered: ‎12-14-2008
My Device: Not Specified

Re: Missing Internet Email Setup Icon

I seem to remember that I had same problem. I had to get orange to add the plan. It worked fine then.